{"id":15729,"date":"2024-01-04T22:53:33","date_gmt":"2024-01-04T19:53:33","guid":{"rendered":"https:\/\/abyss.com.tr\/fmcg\/?page_id=15729"},"modified":"2024-01-07T21:58:37","modified_gmt":"2024-01-07T18:58:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/abyss.com.tr\/fmcg\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15729\" class=\"elementor elementor-15729\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ba5a7e1 e-flex e-con-boxed e-con e-parent\" data-id=\"ba5a7e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-11aa4ec e-con-full e-flex e-con e-child\" data-id=\"11aa4ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0541ccc elementor-widget elementor-widget-wd_sidebar\" data-id=\"0541ccc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"nav_mega_menu-2\" class=\"wd-widget widget sidebar-widget widget_nav_mega_menu\"><ul id=\"menu-policy-and-contract-menu\" class=\"menu wd-nav wd-nav-vertical wd-design-with-bg\"><li id=\"menu-item-15824\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15824 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/abyss.com.tr\/fmcg\/faqs\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">FAQs<\/span><\/a><\/li>\n<li id=\"menu-item-22295\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22295 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/abyss.com.tr\/fmcg\/distance-sales-contract\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Distance Sales Contract<\/span><\/a><\/li>\n<li id=\"menu-item-15837\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15837 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/abyss.com.tr\/fmcg\/membership-agreement\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Membership Agreement<\/span><\/a><\/li>\n<li id=\"menu-item-15823\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-15823 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/abyss.com.tr\/fmcg\/privacy-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Privacy Policy<\/span><\/a><\/li>\n<\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29c0090 e-con-full e-flex e-con e-child\" data-id=\"29c0090\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a96416 elementor-widget elementor-widget-wd_accordion\" data-id=\"6a96416\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-titles-left wd-opener-pos-left wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tIs wholesale trading available on the website?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>Yes, our website is specifically designed for wholesale customers. We offer special prices and quantity discounts for wholesale purchases.<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tHow can I become a member of the site?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>To apply for membership, simply click the \"<a href=\"https:\/\/abyss.com.tr\/fmcg\/my-account\/\">LOGIN\/REGISER<\/a>\" button or send an email to <a href=\"mailto:info@abyss.com.tr\">info@abyss.com.tr<\/a>. Your membership application will be reviewed and once approved, you will receive a confirmation email, and your account will be activated.<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat Should I Do to Receive Membership Approval?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>For membership approval, you should accurately and completely fill out all the information requested in the registration form. If additional information or documentation is required, our team will contact you. To expedite the approval process, providing up-to-date and accurate information about your company is crucial.<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat are the Benefits of Membership and Product Pricing Information?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>Our product prices are exclusively available to our members, as part of our strategy to maintain our competitive edge and offer special deals to our customers. After registering and receiving approval on our website, you will have access to our wholesale prices and can select the most suitable products for your business. Membership also provides you with information about new product launches and special promotions.<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat is your return and exchange policy?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>Unfortunately, we do not offer a return or exchange service. However, please contact us for any issues related to damaged or faulty products. We will do our best to ensure customer satisfaction.<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"5\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat product categories do you offer?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>Our product range encompasses a wide variety of items, including:<\/strong><\/p><ul><li>Dry Goods<\/li><li>Snack Products and Bakery Items<\/li><li>Delicatessen and Breakfast Products<\/li><li>Beverages<\/li><li>Cleaning Products<\/li><li>Personal Care and Cosmetic Products<\/li><li>Paper Product<\/li><li>Household Essentials and Maintenance Products<\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"6\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat payment options do you accept?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>We accept payment options limited to bank transfers, electronic fund transfers (EFT), and swift transfers. Please contact us for payment details and instructions.<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"7\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat are your delivery terms?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"7\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>We use the following international trade terms for product delivery:<\/strong><\/p><ul><li>EXW (Ex Works)<\/li><li>FCA (Free Carrier)<\/li><li>FOB (Free On Board)<\/li><li>CFR (Cost and Freight)<\/li><li>CIF (Cost, Insurance, and Freight)<\/li><li>DAP (Delivered at Place)<\/li><li>DDP (Delivered Duty Paid)<\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"8\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tHow Can Bulk Orders Be Placed and Tracked?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>You can conveniently place bulk orders through the 'My Account' page on our website. This feature is specifically designed for businesses looking to order large quantities and a variety of products. Placing bulk orders is time-efficient and simplifies your procurement process. You can also track the status of your orders, including delivery information and payment details, directly from your account. Should you have any queries regarding your orders, our customer service team is readily available to assist. Moreover, you can monitor the processing progress of your orders and stay informed about estimated delivery dates through our online portal. Immediate notifications will be provided in case of any updates or changes to your orders.<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs Privacy Policy Is wholesale trading available on the website? Yes, our website is specifically designed for wholesale customers. We<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15729","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/abyss.com.tr\/fmcg\/wp-json\/wp\/v2\/pages\/15729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abyss.com.tr\/fmcg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/abyss.com.tr\/fmcg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/abyss.com.tr\/fmcg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/abyss.com.tr\/fmcg\/wp-json\/wp\/v2\/comments?post=15729"}],"version-history":[{"count":29,"href":"https:\/\/abyss.com.tr\/fmcg\/wp-json\/wp\/v2\/pages\/15729\/revisions"}],"predecessor-version":[{"id":15827,"href":"https:\/\/abyss.com.tr\/fmcg\/wp-json\/wp\/v2\/pages\/15729\/revisions\/15827"}],"wp:attachment":[{"href":"https:\/\/abyss.com.tr\/fmcg\/wp-json\/wp\/v2\/media?parent=15729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}